If you purchased your domain from GoMedia, then you can manage it online. Please read How do I manage the domain I bought from GoMedia?
If you did NOT purchase your domain from us, we are not able to change the name servers because we don't control the domain. Please contact the place where you bought the domain and ask how to make the name server updates. Most domain registrars have a tool so you can do this yourself. Then you will remove the current name servers and replace them with the name servers from your welcome email.
Changing DNS
Any time you make a DNS (domain name server) change it takes around 24-48 hours to complete. During this proprogation time routers all over the world are updating their cache. This causes your site to be up and down randomly during the first 48 hours for different people at different times. Think of dns like a zip code. If you don't put a zip code on your mail the post office doesn't know where to send it. Domains are the same way if they don't have the DNS the internet doesn't know what server to send your request to.
Making The Changes
Every registrar has a different procedure for changing your domains DNS, however they are all done basically the same way. The welcome email you received from us provides you with the name servers you need to change your domain to. You will then take those name servers to wherever you bought your domain, and fill them in for your domain name.
Your name servers should look something like...
- ns1.websitewelcome.com
- ns2.websitewelcome.com
(do not use the above unless told so in your welcome email)
Video Tutorials
Below are some video tutorials on how to make the changes at a few of the more popular registrars. If your registrar isn't included you can still watch the movies to understand how it's done.
Managing Your Domain w/ Another Registrar
eNom.com
1. Updating domain contact information
2. Changing name servers
3. Registering name servers
4. Preparing a domain for transfer
GoDaddy.com
1. Updating domain contact information
2. Changing name servers
3. Registering name servers
4. Preparing a domain for transfer
Yahoo.com
1. Updating domain contact information
2. Changing name servers
3. Preparing a domain for transfer
MelbourneIT.com.au
1. Changing name servers
NetworkSolutions.com
1. Updating domain contact information
2. Changing name servers
3. Registering name servers
4. Preparing a domain for transfer
Register.com
1. Updating domain contact information
2. Changing name servers
3. Registering name servers
4. Preparing a domain for transfer
Dotster.com
1. Updating domain contact information
2. Changing name servers
3. Registering name servers
4. Preparing a domain for transfer
NameCheap.com
1. Updating domain contact information
2. Changing name servers
3. Registering name servers
4. Preparing a domain for transfer
1and1.com
1. Updating domain contact information
2. Changing name servers
3. Preparing a domain for transfer
123reg.co.uk
1. Updating domain contact information
2. Changing name servers
3. Registering name servers
4. Preparing a domain for transfer
Still Stuck?
If you can't figure out how to change your sites dns contact whomever or wherever you bought your domain name from. They will be able to assist you in making the changes or direct you to their faq on how it's done.