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If you aren't able to send this usually means one thing... your internet provider is blocking you...
Are you able to send emails but not receive?Either your domain is over quota, or your e-mail address itself is over quota. You will need to...
Can I get a copy of my Email Logs?We can provide your email logs per domain name. Please contact GoMedia via email...
Custom form mailFormMail is a very popular method of emailing the contents of a form to a user. It is relatively...
Default Address, CatchallWhat is the default address? It is a catchall mailbox that receives all emails written to a...
Does your email client suddenly claim your password is wrong, even though you have not changed any settings?All of our servers have a 60 check per hour per IP address limit. If you hit this limit in any...
Email AttachmentsWEBMAIL In cPanel webmail (Horde & SquirrelMail), this attachment limit is 50 MB. In other...
Email TroubleshootingEmail Troubleshooting to get your mail working: Email Troubleshooting Make sure your user...
Email forwarderEmail forwarders send a copy of emails and keep an original. You can setup multiple forwarders to...
Email returned, Blacklisted or Rejected by RecipientNote: We can only fix this if the block is against the entire server. If the block is...
Exporting and importing contacts through WebmailHorde You can import a contact list to Horde. Go to the Address Book icon at the top and click...
Google Apps Email WalkthroughThe first thing you need to do to start using Google Apps is sign up for it. There is a premium...
Horde and Internet Explorer 8 problemsThere seems to be some issues with expanding folders and other HTML elements when trying to use...
How can I setup Fetch Mail accounts in Horde?You may want to create folders within Horde for each Fetch Mail account. This way, you can have...
How can I setup webmail to go directly to Horde, SquirrelMail or RoundCube?1. Login to the webmail program you prefer. You can get there by going to...
How do I access my spam folder?If you've configured your cPanel hosting account to use the "Spam Box" feature of SpamAssassin,...
How do I create email accounts?Before you read, try watching our movie tutorial. The same steps work for your primary, addon,...
How to access your email through cPanelThere are several ways to read your email. Normally, users will go to your domain...
How to add/remove an e-mail accounty default, cPanel comes with 1 primary email account. I strongly recommend not to use this email...
How to change the password of an e-mail accountI recommend to change your password at least once a month. To do so, please do the following:...
How to configure an e-mail account in Outlook ExpressIf you have an email account set up on the server, you may want to configure Outlook or Outlook...
How to create an autoresponderAutoresponder returns a predefined message to anyone who writes to an email address of your...
How to create/delete an E-Mail forwarderA forwarder is important when you want a copy of an email to be sent to another e-mail address...
How to delete all emails in an account?If you want to remove ALL messages from an email box, simply delete and recreate the email...
How to log into Webmail?We do have video tutorials on how to login to webmail. cPanel X3 Skin tutorial - Using webmail...
How to set the catch-all E-Mail address.Be careful when you set up a default address. This is due to possibly becoming a victim of spam....
How to set up a Mailing List in cPanelMass emailing: Avoid sending to multiple addresses using the CC field; everyone will see each...
How to use Spam AssassinSpam Assassin is a great anti-spam tool. We recommend to activate it as soon as you create an...
I cannot view Sent, Trash, Drafts, Junk and other foldersIf your IMAP folders are missing, please subscribe to them again and they will appear. Subscribe...
I changed my MX record and I am not receiving any email at my mail server.If you ever send mail from any site that is on the same server where your site is hosted, your...
Internal Email is not being receivedIf you cannot receive mail from yourself (say, from a form, or from a subaccount), but can...
Mac Mail SetupOpen up Mail.app and press Command+Comma to invoke the Preferences window. Switch to the...
Outlook / Eudora / Thunderbird / Mac Email / Phone Client SettingsWe have video guides on most emails clients in our Video Tutorial Section:...
Outlook Error codesOutlook Express messages IMAP and POP3An unknown error has occurred. Subject 'test', Account:...
Outlook MalfunctioningIf a message is stuck in the Outbox, please go to File and choose Work Offline. Close outlook and...
POP vs IMAPIMAP4 is an especially convenient method of delivery for those who use multiple computers and...
SMTP settingsSMTP settings ar simply your Outgoing Mail Server settings. Learn more in our guide to setup...
SMTP timeouts on localhostTrying to use sendmail with a script? Many of our customers use Joomla, and there is an option...
Secure WebmailTo access secure webmail, you can use https://(domain.com):2096 or https://(serverIP):2096 e.g....
Setting Up Email for the Apple iPhone and iPadAlthough most email settings are identical, the iPhone requires a special setting for the...
Setting Up Email for the BlackberryYou can definitely set up your Blackberry to use email. To get to the email setup site:...
Teach Horde to use the Trash canGo to your inbox, click Options at the top.Choose "Deleting and Moving Messages" (in the...
Too many SMTP connections?We limit 25 concurrent connections per your IP address. If you are getting this error, then too...
Webmail programsGoMedia offers you a choice in webmail programs. You can pick whichever one you are most familiar...
What do I put for both incoming and outgoing mail server?For both incoming and outgoing mail server, put :mail.yourdomain.com If mail.yourdomain.com is...
What is my IMAP path prefix?The correct code is INBOX (all caps).
What will happen to my undeliverable emails?Email server unavailable for delivery. If the receiving server, domain, or mailbox name does not...
Where do I go to check my emails using my browser?To check your email using your web browser, go to http://yourdomain.com/webmail/. You can also go...