Knowledgebase

 Am I allowed to have MP3s ?

You are allowed to host mp3 files, but you may not host any files with a copyright belonging to...

 Anti-virus

There is no need for us to provide anti-virus on a Linux box. We manage those, and our security...

 Are your servers PCI compliant?

All of the cluster servers which make up GoMedia have been updated for PCI compliance.If you see...

 Are your servers Unix / Linux, or Windows NT?

All our web hosting servers run on CentOS Linux x86, which is identical to Red Hat Enterprise Linux.

 Backup policy, Do you provide backups?

You are responsible for your backups and web content. We create our own weekly backups on the...

 Can I get extra bandwidth and space?

Yes you can! If you need more bandwidth or disk space, please contact sales@gomedia.com.au.

 Compatible Technologies

Does GoMedia support what I need? Important Notice: This page doesn't mean that we install these...

 Do you offer support in other languages?

We only offer support in English at this stage.

 Do you offer Telnet?

Yes, telnet will work by default. Telnet Command = telnet mail.domain.com port# example...

 Do you support LAMP?

LAMP stands for Linux, Apache, MySQL, and PHP. Yes, we do have all of these on our servers.

 Does GoMedia support FastCGI ?

FastCGI is enabled on all of our servers at this time. To enable FastCGI on a your account,...

 Does GoMedia work with Macs?

Yes, it does. Everything on your account works on our servers, so it doesn't matter what your...

 Glossary

Ad Server - An ad server is a computer server, specifically a web server, that stores...

 How can I transfer my Blogger site to GoMedia hosting?

Since Blogger (blogspot) isn't an actual hosting company, there's no real way to transfer the...

 How do I renew my hosting?

Your hosting plan will automatically renew every billing cycle (normally month-to-month). All...

 How long does it take to setup my account?

For security purposes, all new purchases with GoMedia are screened for fraudulent orders. After...

 How many websites can I build?

There is no way to determine the number of websites you can host on our accounts. The number will...

 How much traffic can I have?

There is no way to determine the maximum number of visitors your site can sustain. Each site is...

 How often do you update programs?

We update each program as soon as our provider server administration team approves it.Often...

 How to transfer hosting with no down time.

Switching to a new host can be a complicated process. Follow our steps to ensure that your move...

 How to transfer your wordpress blog from one host to another host

If you are moving from a host where you used cPanel, you can perform a Full Backup and GoMedia...

 Inode Usage Limits

An inode is a data structure used to keep information about a file on your hosting account. The...

 IP address - static vs dynamic, public vs private, shared vs dedicated

An IP address is the location of a computer on the internet. Example: 123.45.67.89 Here are...

 Is PHP running as Apache or CGI?

Normally, we run PHP as CGI. On your phpinfo() page, this is the setting listed under "Server API".

 Is there any contract for hosting?

There are no contracts to keep you at GoMedia. You may pay for the terms provided and cancel when...

 Is WYSIWYG available?

What You See Is What You Get... WYSIWYG It's a type of HTML editor that lets you make webpages...

 Legal and Acceptable Content

Acceptable content for websites. Does GoMedia allow my site? Do you allow adult sites?Yes, we...

 PEAR packages

These modules are currently installed on all servers. If you are missing any of these modules,...

 PHP 5.3

A handler for PHP 5.3 is added to our servers for those who wish to utilize it. In order to...

 PHP modules

These modules are currently installed on all servers. If you are missing any of these modules,...

 RAID

We have RAID10 on our servers. What is it? Raid is technology that uses two or more disk drives...

 Ruby on Rails and gems

Ruby on Rails is an open-source web application framework. It aims to increase the speed and ease...

 Safe Harbor certification

What is Safe Harbor? The European Commission’s Directive on Data Protection went into effect in...

 SecFilterEngine and SecFilterScanPOST

If you require hosting to have SecFilterEngine Off or SecFilterScanPOST Off, do not worry. Those...

 socket connections

A socket is defined as one endpoint of a two-way communication link between two programs running...

 Tell me about Apache.

Apache is the program on our servers used to view web pages. What are the maximum number of...

 Uptime Guarantee

Important: The Terms of Service, section 9b, has the full details and accurate information which...

 What does Fully Managed mean?

For all our account types, here is the support you get. Fully managed support means that we will...

 What is Server Load?

Load expresses how many processes are waiting in the queue to access the computer processor. Of...

 What makes a username or password invalid?

Here are the rules for your hosting user name and password. Username must be alphanumeric and...

 What programs and software versions does GoMedia offer?

Quick Reference   Apache 2.2.15 PHP 5.2.13 Perl 5.8.8...

 What version of PHP are you using?

We are running PHP 5 installed on our servers. Please read Software and Program Versions for...

 Where can I get help with Design and Coding Issues?

We do not offer a service like this at the moment from GoMedia. Currently, we must refer you to...

 Will my existing email accounts be transferred over as well?

If your previous hosting company uses cPanel, then we can migrate your current email boxes and...

 Will you place ads on my site?

GoMedia.com.au will NOT place ads on your site. That is one of the many advantages of having a...